Privacy Policy
Effective January 1, 2026
Apex Fort Worth Spray Foam Insulation, fortworthsprayfoaminsulationsolutions.com, support@fortworthsprayfoaminsulationsolutions.com
Who this policy covers
This policy explains how Apex Fort Worth Spray Foam Insulation handles the information you share with us through our website, by phone and when you ask for an estimate. We're an insulation contractor in Fort Worth, TX, and we work in homes and businesses around the city and nearby cities.
We keep this simple because our business is simple. We collect what we need to answer your question, set up a visit and do the job, and we don't sell your information to anyone. You can read more about who we are on our About page.
Information we collect
Most of what we have comes straight from you, when you fill out our form, call us or send us an email. That usually includes:
Your name, phone number and email address, so we can reply.
Your home or job address, so we can schedule an estimate and send the crew to the right place.
What you tell us about the job, such as a hot room upstairs, a drafty attic or old insulation you want removed, and any photos you choose to send.
Notes from the estimate and the job itself, like measurements, what we found in the attic or crawl space and what we installed.
If you pay us, we keep a record of the payment. We don't store full card numbers on our website.
Cookies and website analytics
Our website may use cookies, small files your browser saves, and basic analytics tools so we can see how people find us and which pages they read. This tells us things like which pages get visited, what kind of device was used and roughly where a visit came from, not who you are by name.
Our contact form is run by an outside form service, which may set its own cookies when you use it. You can block or clear cookies in your browser settings, and the site will still work for reading pages and calling us.
How we use your information
We use your information to answer your questions, schedule and carry out estimates and jobs, send quotes and invoices, and follow up if something about the work needs attention later. We may also use it to keep records the law asks a business to keep.
We don't send marketing to people who haven't asked to hear from us, and we don't sell or rent your information. We share it only with people who help us run the business, such as the services that host our website, handle our form or process payments, and only as much as they need to do that work. We'll also share it if the law requires us to.
How long we keep it
We keep job records for as long as they're useful to you and to us, which usually means for as long as the work we did could come up again, such as a question about what's in your attic or a satisfaction issue. Inquiries that never turned into a job are kept for a shorter time and then deleted.
When we no longer need something, we delete it or throw it out in a way that can't be easily recovered.
Your choices and rights
You can ask us what information we have about you, ask us to fix anything that's wrong, or ask us to delete it. We'll do that unless we have to keep a record by law or to finish work you've asked for, and if that's the case we'll tell you why.
You can also tell us to stop contacting you at any time, and we will. Depending on where you live, you may have other rights under state law, and we'll honor those when you ask.
How we protect your information
We limit who on our team can see customer details to the people who need them to schedule and do the work. No website or system is perfectly secure, so if we ever learn your information was exposed, we'll let you know and tell you what we're doing about it.
Children's privacy
Our website is meant for adults arranging work on a home or building. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
If we change how we handle information, we'll update this page. Anything you shared before a change stays covered by the terms that were in place when you shared it, unless you agree otherwise.
How to raise a privacy concern
If you have a question or a worry about your information, call us at (817) 349-3679 or reach us through our contact page. Tell us what you'd like us to do, whether that's a copy of your records, a correction or a deletion, and we'll reply within 1 business day.
We'll need to confirm it's really you before we hand over or change anything, so we may ask for a detail only you would know, like the address where we did the work.